Vinted Users Share Frustration About Sizing Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Online Platforms Response
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.
